CorefrontAI Privacy Policy

Last Updated: March 6, 2026

CorefrontAI (“CorefrontAI,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of individuals and organizations that interact with our services. This Privacy Policy explains how we collect, use, process, and disclose your personal information when you access our website, services, and related technologies.

This Privacy Policy applies to our website, associated subdomains, mobile and web applications, voice automation services, artificial intelligence tools, and any related services collectively referred to as the “Service.”

By accessing or using our Service, you agree to the practices described in this Privacy Policy and acknowledge that your information will be handled in accordance with this policy and our Terms of Service.

Definitions and Key Terms

Cookie
A small data file stored by your browser that helps recognize your device, remember preferences, and track usage for analytics and advertising purposes.

Company
Refers to CorefrontAI, the organization responsible for collecting and processing personal data described in this policy.

Customer
Any individual, organization, or entity that registers for or uses CorefrontAI products or services.

Device
Any internet-connected device used to access the Service including computers, tablets, or mobile phones.

IP Address
A unique address assigned to a device connected to the internet that may reveal general geographic location.

Personal Data
Any information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.

Third-Party Service
External vendors, platforms, and partners used to support and enhance our Service, such as hosting providers, analytics tools, CRM systems, communication platforms, and payment processors.

Information We Collect

We collect information necessary to operate and improve our services. This may include:

Name and contact information such as email address and phone number
Business or organization information
Professional role or job title
Billing and payment information when transactions occur
Login credentials for account access
Customer communications such as messages, support inquiries, or submitted forms
Technical data including device information, browser type, IP address, and system activity
Website usage information collected through cookies or similar technologies

We collect this information when you visit our website, submit forms, request services, communicate with us, or interact with our automated systems.

AI and Automation Services

CorefrontAI provides artificial intelligence powered solutions including AI voice assistants, workflow automation systems, scheduling tools, customer support automation, and analytics services.

When interacting with these systems, information such as call recordings, voice interactions, transcripts, appointment requests, and service inquiries may be processed by automated systems.

These technologies are designed to assist with operational tasks and improve service delivery. CorefrontAI maintains human oversight and monitoring practices to ensure systems function as intended and operate within defined service workflows.

AI processing and automation services
Cookies and tracking technologies
Communication through forms or automation tools
Third-party providers such as cloud services or analytics

Data collected through AI systems is used solely to deliver requested services, improve system performance, and maintain service quality.

SMS Messaging and Mobile Information

When you submit your mobile phone number through our website forms and provide SMS consent, you agree to receive SMS text messages from CorefrontAI AI Automation related to appointments, service updates, responses to inquiries, and service notifications.

Message frequency varies depending on your interactions with our services. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us at support@corefrontai.com.

Consent to receive SMS messages is not required to purchase any service.

Mobile phone numbers and SMS opt in records are securely stored within our CRM system for compliance and record keeping purposes.

Mobile phone numbers and SMS consent information are never sold, rented, or shared with third parties for marketing purposes.

How We Use Your Information

CorefrontAI uses collected information to:

Provide, operate, and maintain our services
Respond to customer inquiries and support requests
Manage accounts and transactions
Improve website functionality and user experience
Conduct analytics and performance monitoring
Deliver service updates and administrative communications
Provide marketing communications when users choose to receive them
Enhance security and prevent fraudulent activity

Sharing Your Information

We may share information with trusted service providers who assist in operating our business, including providers of hosting services, analytics tools, CRM platforms, communication systems, payment processors, and automation infrastructure.

We may also disclose information when required by law, legal process, or regulatory authority.

In the event of a merger, acquisition, or business restructuring, information may be transferred to authorized successors.

CorefrontAI does not sell personal data. Mobile phone numbers and SMS consent data are never shared with third parties for marketing or promotional purposes.

Cookies and Tracking Technologies

CorefrontAI uses cookies and similar technologies to enhance user experience and understand how visitors interact with our website.

Cookies may be used to:

Maintain login sessions
Remember user preferences
Analyze website traffic and performance
Improve marketing effectiveness

Users may disable cookies through their browser settings, though certain website features may not function properly without them.

Email Communication

By providing your email address, you agree to receive communications related to services, updates, and support responses.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in emails.

CorefrontAI does not send unsolicited bulk email messages and does not share email addresses without user consent.

Data Retention

CorefrontAI retains personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

When personal information is no longer required, we securely delete or anonymize the data.

Data Security

CorefrontAI implements technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Security practices include encryption, authentication controls, restricted access permissions, secure cloud infrastructure, and system monitoring.

Despite these measures, no system can guarantee complete security. Users should also take precautions to protect their personal credentials and devices.

Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of personal data
Withdraw consent for certain processing activities
Understand how your information is being used

Requests regarding personal data may be submitted through the contact information listed below.

International Data Transfers

CorefrontAI operates primarily in the United States. If you access our Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions.

We implement reasonable safeguards to protect information transferred across international borders.

Compliance with Applicable Laws

CorefrontAI strives to comply with relevant privacy and data protection regulations, including:

General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
California Online Privacy Protection Act (CalOPPA)

Children’s Privacy

CorefrontAI services are intended for business users and individuals over the age of thirteen.

We do not knowingly collect personal information from children under the age of thirteen. If we become aware that such information has been collected, we will take steps to remove it promptly.

Responsible Use of Services

Users of CorefrontAI services agree not to use the platform for unlawful activities, fraudulent behavior, harassment, impersonation, or misuse of automated systems.

CorefrontAI reserves the right to suspend or terminate access to services when violations occur.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations.

When updates occur, the revised policy will be posted on this page with an updated revision date.

Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

CorefrontAI AI 

Email: info@corefrontai.com

Website: https://corefrontai.com

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

Thank you for trusting CorefrontAI with your information.